From programmes to practice: Developing managers at Guy’s & St Thomas’ NHS Trust
From Programmes to Practice: Developing Managers at Guy’s & St Thomas’ NHS Trust
In this episode of Totara Talks Talent, Matt is joined by Stephen Melville from Guy’s & St Thomas’ NHS Foundation Trust to explore how one of the UK’s largest and most complex healthcare organisations is developing its managers at scale.
Stephen shares how the Learning & Development team at Guy’s & St Thomas’ designed and evolved their People Manager Programme, supporting over 5,000 managers across a workforce of 25,000 staff.
The conversation covers how the programme blends e-learning, facilitated workshops, social reflection, and data-driven insight, how Totara supports delivery at scale.
What you’ll learn in this episode
- Why Guy’s & St Thomas’ created a dedicated People Manager Programme
- How the programme is structured across seven core people principles
- How to design management development that feels useful, not theoretical
- What it really takes to scale leadership development to thousands of managers
- How Totara and Power BI support smarter reporting and insight
- Measuring impact without becoming obsessed with ROI
- How reflection, social commitment, and storytelling support behaviour change
- Practical advice for organisations building management programmes from scratch
About the guest
Stephen Melville is a Learning & Development Manager at Guy’s & St Thomas’ NHS Foundation Trust, where he co-develops leadership and management programmes that support performance, culture, and patient care across one of the UK’s most complex healthcare environments.
