Episode 11

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Published on:

14th Mar 2025

Sales training without borders: building an extended enterprise

In this episode of Totara Talks Talent, we dive into the world of extended enterprise learning—how organisations can train not just their own employees, but also partners, retailers, and other external stakeholders to drive business success. 

The guests for this epsiode are Nicola Griffin, Group Training Manager - Retail at BSH, and Mark Parrish, Managing Director at Cortexa, who share their expertise on designing and delivering effective sales training at scale. 

We explore: 

  • What an extended enterprise is and why it’s crucial for modern businesses 
  • The key ingredients of a successful sales training programme 
  • How to keep external teams up to date with product knowledge 
  • The biggest challenges of training a large and diverse audience 
  • Strategies to engage learners and drive adoption 
  • The impact of technology and data on scaling learning programmes 
  • Advice for companies looking to build or improve their extended enterprise L&D strategy 

If you're in L&D, sales training, or responsible for educating external partners, this episode is packed with insights to help you scale learning beyond your organisation. 

 

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About the Podcast

Totara Talks Talent
Current trends in the HR tech and learning and development landscape.
In this series we’ll be talking to learning and development and HR professionals from organisations all over the world. We’ll dig into what they’re doing in their own organisations to drive performance in an ever changing landscape.
We’ll ask questions like how can you best skill up your workforce, keep them motivated and allow your teams to thrive?
We’ll look at what works and what doesn’t and we’ll try and do this with as much of a human element as possible.
Totara creates talent development software to create lasting employee success. You can learn more at https://www.totara.com/ or join the Totara.Community to share and collaborate.