Episode 12

full
Published on:

29th Apr 2025

Compliance Champions in action: How Arriva drove 99% completion across borders

In this episode of Totara Talks Talent, we explore how Arriva has built a compliance training programme that not only meets strict regulatory requirements but also drives engagement, accountability, and high completion rates across multiple countries and languages. 

I’m joined by: 

  • Marta Rakszewska, Group Compliance Business Partner at Arriva Group 
  • Samy Menad, Compliance Training Specialist

Together, we discuss: 

  • The role of compliance champions in reinforcing training across the organisation 
  • How to combine human accountability with automation and technology to drive compliance 
  • The strategies that helped Arriva achieve a 99% completion rate across their workforce 
  • The impact of multi-language learning and personalised training for a diverse employee base 
  • The balance between global compliance requirements and local business needs 

Arriva’s compliance learning programme is powered by Totara and supported by Hubken Group, a trusted Totara Partner. Hubken’s work with Arriva was recently recognised with a Silver award at the 2024 Brandon Hall Excellence in Awards, celebrating their best-in-class compliance training technology. 

If you're looking to build a high-impact, scalable, and effective compliance training programme, this episode is packed with insights to help you get there. 

 

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About the Podcast

Totara Talks Talent
Current trends in the HR tech and learning and development landscape.
In this series we’ll be talking to learning and development and HR professionals from organisations all over the world. We’ll dig into what they’re doing in their own organisations to drive performance in an ever changing landscape.
We’ll ask questions like how can you best skill up your workforce, keep them motivated and allow your teams to thrive?
We’ll look at what works and what doesn’t and we’ll try and do this with as much of a human element as possible.
Totara creates talent development software to create lasting employee success. You can learn more at https://www.totara.com/ or join the Totara.Community to share and collaborate.